What our customers said about working with Driver Hire Nationwide:
· 94% of people rated Driver Hire’s customer service as Excellent or Good – 69% chose excellent (responses from over 240 customers in December 2019)
· For the fourth year running ‘reliable service’ tops the list as the main thing customers would miss if they weren’t using Driver Hire (responses from Driver Hire customer surveys December 2016 – December 2019)
· 77% of customers rate the value for money received from Driver Hire as Excellent or Good (responses from over 240 customers in December 2019)
· Some of the things customers said about Driver Hire include ‘efficient service, every time’, ‘go the extra mile’, ‘efficient, knowledgeable and great drivers’, ‘pleasure to work with’, ‘highly recommend’, ‘proved to be the most reliable agency’ (responses from over 240 customers in December 2019)
What our candidates said about working for Driver Hire Nationwide:
· 94% of candidates said they were proud to work for Driver Hire
· 84% of candidates scored 8/10 or more when asked if they would recommend working for Driver Hire
· 92% of candidates rate the level of respect and service received from their Driver Hire office as Excellent / Good
· Variety of work, independence and friendly/welcoming place to work were our candidates’ top three reasons to work for Driver Hire
· Over half our candidates said they would ‘definitely recommend’ working for Driver Hire
· Some of the things candidates said about working for Driver Hire include ‘plenty of work’, ‘feel involved and valued’, ‘communication is spot on’, ‘great agency to work with’, ‘flexibility is great’, ‘friendly, welcoming and helpful’, ‘pay on time’, ‘good variety of jobs’, ‘listen to my needs’, ‘put their staff first’ (All candidate responses from over 750 candidates surveyed in December 2019
For customers
With over 30 years’ experience, Driver Hire now provides thousands of organisations nationwide with the staff they need. Whether you need someone for just one shift or to join your team on a permanent basis, we can help.
24/7 service
We offer a genuine 24/7 service, 365 days a year. No matter what time of the day or night you call us, you will be able to speak directly to a member of the Gloucester team.
When you deal with Driver Hire – as a candidate or as an employer – you can be confident that you are dealing with the very best.
Listening is one way we make sure that you receive the highest quality of customer service so we run regular surveys to help us understand what you think – the most recent survey showed 90% of customers rated our service as good or excellent and 94% of candidates said they were proud to work for Driver Hire.
The high quality standards that we offer is something we are very proud of. Driver Hire has won a string of awards over the years, including awards for training and customer service. These include the REC’s ‘Agency Driver of the Year’ award.
Proud to Franchise
Driver Hire Gloucester is part of a franchise organisation. We passionately believe that franchising gives our customers and candidates the very best of both worlds.
You benefit from using a locally owned and managed business – it is in our interest to succeed by giving you the best service and attention to your needs that we can.
At the same time, you benefit from the extensive experience, consistent quality standards and the support of the UK’s largest specialist transport and logistics network. For more information on franchise opportunities with Driver Hire, click here.
For candidates
Every year Driver Hire finds both temporary and permanent work for thousands of candidates. This includes all driving licence categories and a wide range of other roles across the transport and logistics sector. Check out our current vacancies.
