Award-winning independent recruitment agency, Hooray, has announced an exciting new partnership with Laithwaites, one of Gloucestershire’s most reputable brands.
Hooray, Gloucestershire’s ethical recruitment agency will be exclusively recruiting temporary staff for Laithwaites’ customer contact centre, helping to ensure that they continue to provide exceptional customer service.
Founded in 1969 by Tony Laithwaite, Laithwaites has been delivering wine the right way for over 50 years – from people who love making it to people who love drinking it, they describe themselves as “people people. We’re wine nuts, pure and simple! When we’re not out there finding great wines, we’re enjoying them just like our customers”.
Family and friendship have been central to Laithwaites’ journey, owing everything to the many family growers and wine lovers they support and serve today. Laithwaites travels off the beaten track to find unsung winemakers and unexpected places because they are the inspiration for the best stories and the tastiest wines.
Independent recruitment agency Hooray is an award-winning company who pioneer ethical recruitment for a better working world. The agency has a significant expertise in supplying business support roles and temporary staff and, with shared values as businesses, the partnership with Laithwaites is a natural fit.
For Hooray recruitment the skies the limit, with their operations spanning across Cheltenham and Milton Keynes. The company has experienced a recent surge in their temporary recruitment efforts, thanks to their top-notch expertise and commitment to ethical recruitment practices. Truly living out their vision to be recognised as the UK’s leading independent recruitment agency and to raise the bar of recruitment standards by ensuring the highest ethical principles are upheld.
“We are thrilled to have been awarded this contract and to be supplying temporary staff to an award-winning customer contact centre is really exciting and a privilege. With their commitment to customer service excellence and being an employer of choice, coupled with their values and ethics, we really felt a strong alignment and synergy with the Laithwaites team and brand,” said Ian Moriarty, Operations Director at Hooray.
Managing Director at Hooray, Richard Arthur, added, “I am absolutely delighted that we are working with one of Gloucestershire’s premium brands, exclusively recruiting temporary staff for their customer contact centre. With our significant expertise in providing professional staff in a contact centre and business support roles, coupled with our shared values as businesses, this is a really exciting partnership! We are very much looking forward to developing this relationship, providing the highest quality individuals to ensure Laithwaites continue to provide exemplary customer service and retain their title as one of the region’s most attractive employers.”
As an employer of choice, Laithwaites has a great working culture and provides plenty of opportunities for growth and development at all levels. With Hooray’s expertise in recruiting temporary staff and Laithwaites’ commitment to excellence, the partnership will enable the two companies to build on their respective strengths and provide an exceptional service to their customers.
‘Laithwaites Customer Services are thrilled to partner with Hooray, whose sincere and principled approach aligns with our own values. Our aim is to be a preferred employer in the Gloucestershire region, with a compelling employee value proposition. We believe that Hooray is the ideal recruitment agency to help us achieve this goal, by sourcing committed and enthusiastic talent for our future.’ Commented Anna Tandy, Contact Centre Manager at Laithwaites.
The partnership between Laithwaites and Hooray is set to be an exciting one and one that will benefit both companies and their customers alike. With a shared commitment to excellence and a focus on customer service, this partnership is sure to be a success.
Are you looking to partner with an ethical recruitment agency that delivers expert temporary recruitment solutions? Do you need a temporary member of staff at short notice? Or are you looking for temporary work that can offer great benefits and a flexible work-life balance?
With significant expertise in sourcing and managing temporary staff for businesses ranging from exciting start-ups to global market leaders, Hooray are the UK’s go-to recruitment agency for all temporary and contract recruitment solutions.
Whether you need a temp for a short term project or need 50 temps for a campaign, we’re the experts in temporary recruitment so give us a call today on 01242 300228 or find out more about us by visiting our website
