Cheltenham Borough Council

Location: Cheltenham
Job Type: Permanent /Full-Time
Salary: £34,314 - £37,035 Per Annum
Closing Date: Weds 16 April 2025

Come and work for an award winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role…
As a Disabled Facilities Grants Officer, you'll play a key role in transforming the lives of vulnerable residents by overseeing the full lifecycle of disabled facilities grants and other housing adaptations.

You’ll manage the entire process, from application through to completion, ensuring compliance with legislation and delivering projects on time and within budget.

Your role will involve working closely with a variety of stakeholders, including contractors, occupational therapists, and applicants, to ensure smooth project delivery.

You’ll be at the heart of the action, providing expert guidance and driving cost-effective solutions that deliver maximum value for money.

With a strong focus on exceptional customer service and effective project management, you’ll make a real difference in improving accessibility in people’s homes, ensuring that each grant meets the unique needs of every applicant.

Interviews will be held in-person week commencing 5th May, 2025.

We reserve the right to close the vacancy sooner than the advertised date.

What can we do for you…

An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
A comprehensive programme of learning and development.
Two days paid time off for volunteering.
Enhanced maternity and paternity schemes.
An employee counselling service.
Free eye tests (for some posts) and contribution towards the cost of glasses.
A cycle to work scheme.
Low cost town centre parking for some jobs, depending on work location.
A commitment to employee wellbeing.

Applications

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

Location: Cheltenham
Job Type: Permanent /Full-Time
Salary: £28,163 - £30,559 Per Annum
Closing Date: Tues 22 April 2025

Come and work for an award winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role…
We’re looking for a Planning Enforcement and Compliance Support Officer to join our planning team and play a key role in supporting the enforcement and compliance functions that protect and enhance our borough.

Your Role:
As part of the enforcement team, you’ll:
- Be the first point of contact for enquiries, ensuring smooth workflow management.
- Support the delivery of routine service requests and provide vital administrative assistance.
- Handle customer enquiries, resolving issues or escalating them when needed.
- Conduct site visits, taking measurements and gathering data to support live casework.
- Work within established methods and guidelines to ensure consistent service delivery.
- You’ll also assist in managing and analyzing data to monitor team outcomes, contributing to the ongoing success of our enforcement and compliance functions.

What You’ll Bring:
We’re looking for someone with a creative and problem-solving mindset who thrives in a collaborative environment. You should be organised, proactive, and ready to learn, with the ability to manage your workload while working closely with the wider team to share knowledge and ideas.

What can we do for you…

An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
A comprehensive programme of learning and development.
Two days paid time off for volunteering.
Enhanced maternity and paternity schemes.
An employee counselling service.
Free eye tests (for some posts) and contribution towards the cost of glasses.
A cycle to work scheme.
Low cost town centre parking for some jobs, depending on work location.
A commitment to employee wellbeing.

Applications

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

Location: Cheltenham
Job Type: Permanent /Full-Time
Salary: £34,314 - £46,563 Per Annum
Closing Date: Thurs 1 May 2025

Come and work for an award winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role…
At Cheltenham Borough Council, we take pride in managing some of the town’s most iconic buildings and structures. From over 4,500 council homes to historic listed buildings, leisure centers, swimming pools, war memorials, and even a football stadium, our portfolio reflects the rich heritage and vibrant spirit of Cheltenham.

Our Property Team oversees everything from routine maintenance to multi-million-pound redevelopment projects. Right now, we’re making record investments to enhance these spaces—driving sustainability initiatives, refurbishing properties, meeting new legislative standards, and delivering exciting new-build projects.

As a Building Surveyor, you’ll play a pivotal role in maintaining and enhancing the council’s diverse property portfolio. Your expertise will ensure that our buildings remain safe, functional, and well-preserved for generations to come.

Your Responsibilities:
- Ensure building work complies with council regulations, codes of conduct, and financial policies while maintaining health and safety standards.
- Manage reactive and planned maintenance projects, ensuring contractor compliance, procurement regulations, and cost scrutiny.
- Build and maintain positive relationships with tenants, leaseholders, service managers, and stakeholders.
- Identify the need for specialist contractors and propose process improvements to enhance value for money in building services.

To be successful in this role, our ideal candidate will have:
- A degree in Building Surveying or a construction/property-related subject.
- A relevant technical or professional qualification (RICS, CIOB, or equivalent) or be working towards one.
- Evidence of continued training and professional development in a related field.
- Experience in building relationships with a range of stakeholders.

Ready to make an impact while growing your expertise in a supportive, dynamic team? We’d love to hear from you.

What can we do for you…

An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
A comprehensive programme of learning and development.
Two days paid time off for volunteering.
Enhanced maternity and paternity schemes.
An employee counselling service.
Free eye tests (for some posts) and contribution towards the cost of glasses.
A cycle to work scheme.
Low cost town centre parking for some jobs, depending on work location.
A commitment to employee wellbeing.

Applications

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

Location: Cheltenham
Job Type: Permanent /Full-Time
Salary: £31,586 - £33,366 Per Annum
Closing Date: Sun 4 May 2025

Come and work for an award winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role…
Join our team as an Allotment and Public Realm Officer, where you’ll manage allotment plot turnover, tenancy agreements, and rent collection while overseeing volunteer allotment wardens.

You’ll also be responsible for inspecting and maintaining infrastructure such as paths, fences, gates, and street name plates, coordinating repairs, and facilitating sponsorship programmes for public spaces.

This role offers the opportunity to work closely with local bodies, support sustainability efforts, and enhance the community's green spaces.

If you're organised, passionate about the environment, and eager to make a real impact, then this may be the role for you.

Interviews will be held in-person on Thursday 15th May, 2025.

We reserve the right to close the vacancy sooner than the advertised date.

What can we do for you…

An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
A comprehensive programme of learning and development.
Two days paid time off for volunteering.
Enhanced maternity and paternity schemes.
An employee counselling service.
Free eye tests (for some posts) and contribution towards the cost of glasses.
A cycle to work scheme.
Low cost town centre parking for some jobs, depending on work location.
A commitment to employee wellbeing.

Applications

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

Customer Service Officer
Contract Type
Fixed term
Contract Hours
Full-Time
Job Vacancy > Salary range
£25,992 to £27,269

Come and work for an award-winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role

Are you passionate about delivering a high level of customer service and making an impact on individuals lives ? Join our dedicated customer service team on a 12 month fixed term contract.

You will be at the forefront of providing support and guidance to residents, stakeholders and third parties who contact Cheltenham Borough Council housing services.

In this role you will work in partnership with other customer service officers as the first point of contact, ensuring all queries are responded to appropriately and effectively.

If you have excellent communication skills and a proactive approach to problem solving, apply now to become a Customer Service Officer !

What can we do for you...

  • An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
  • A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
  • A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
  • A comprehensive programme of learning and development.
  • Two days paid time off for volunteering.
  • Enhanced maternity and paternity schemes.
  • An employee counselling service.
  • Free eye tests (for some posts) and contribution towards the cost of glasses.
  • A cycle to work scheme.
  • Low-cost town centre parking for some jobs, depending on work location.
  • A commitment to employee wellbeing.

Applications

To apply for this position please click on "apply now" at the bottom of this page to complete an application form and supporting statement together with your CV.

Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

Contract Type
Permanent
Contract Hours
Part-Time
Job Vacancy > Salary range
£25,992 to £27,269

Come and work for an award-winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role

We are currently looking for a part-time Customer Service Officer to join our dedicated customer service team.

Are you passionate about delivering a high level of customer service and making an impact on individuals lives ? Join the team who are at the forefront of providing support and guidance to residents, stakeholders and third parties who contact Cheltenham Borough Council housing services.

In this role you will work in partnership with other customer service officers as the first point of contact, ensuring all queries are responded to appropriately and effectively.

If you have excellent communication skills and a proactive approach to problem solving, apply now to become a Customer Service Officer !

What can we do for you...
  • An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
  • A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
  • A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
  • A comprehensive programme of learning and development.
  • Two days paid time off for volunteering.
  • Enhanced maternity and paternity schemes.
  • An employee counselling service.
  • Free eye tests (for some posts) and contribution towards the cost of glasses.
  • A cycle to work scheme.
  • Low-cost town centre parking for some jobs, depending on work location.
  • A commitment to employee wellbeing.

Applications

To apply for this position please click on "apply now" at the bottom of this page to complete an application form and supporting statement together with your CV.

Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification.

It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.